A: Yes, the Platform U Step II Walker does fold for easy transport.
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19 of 20 Customer(s) found this Answer helpful.
Answer provided by: Andy (9/6/2018)
Q:How much weight would this walker support. In other words, how much can the person weigh who is using it and still be stable. What is the maximum weight it will hold.
Asked by: Sharen
- 9/7/2018
A: Weight capacity is 375 lbs.
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15 of 17 Customer(s) found this Answer helpful.
Answer provided by: Andy (9/7/2018)
Q:Is it covered by insurance
Asked by: Pat
- 8/24/2018
A: You can ask your insurance company representative if The Platform U Step II Walker is a covered item for reimbursement to you but we do not submit any claims to insurance.
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14 of 18 Customer(s) found this Answer helpful.
Answer provided by: Andy (8/24/2018)
Q:If I lost balance, can I falling backwards?
Asked by: Charles
- 9/14/2018
A: The Platform U Step II Walker is designed to surround you for 360 degree support. The back support should keep you from falling backwards in the event you lose your balance.
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14 of 17 Customer(s) found this Answer helpful.
Answer provided by: Andy (9/14/2018)
Q:Do you know if the platform u step is cover by medicare?
Asked by: Maureen
- 8/20/2018
A: It may be, however we do not submit claims to Medicare. You may be able to call your local Medicare representative to see if reimbursement is available for the Platform U Step II Walker.
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12 of 19 Customer(s) found this Answer helpful.
Answer provided by: Andy (8/20/2018)
Q:can this upwalker be used on the street? can you board an aeroplane with this device??
Asked by: Clover
- 9/7/2018
A: Yes, the Platform U Step II Walker can be used on sidewalks for the street. Before boarding an airplane you may want to contact the airline company about their particular policies for carry on walkers.
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10 of 10 Customer(s) found this Answer helpful.
Answer provided by: Andy (9/7/2018)
Q:If I have a E0147 USTEP II / U-STEP II with Seat & Basket can you buy just the handles?
Asked by: Brent
- 8/16/2018
A: Yes, call Customer Service at 877.750.0376 for replacement parts.
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9 of 11 Customer(s) found this Answer helpful.
Answer provided by: Andy (8/16/2018)
Q:What is the maximum height from floor to arm rests? Dans height is 6'5" and 305 lbs. he is currently stooping over on a standard roll after.
Asked by: Dan
- 8/29/2018
A: User Height Range: 5 feet 2 inches - 6 feet 1 inches. Handgrips: Up to 38.5 inches high.
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7 of 8 Customer(s) found this Answer helpful.
Answer provided by: Andy (8/29/2018)
Q:My husband is 6 ft. 3 and this says 6 ft. 1 is the limit? Is 2 inches making that much difference and what is your return policy should it not work for him?
Asked by: Elizabeth
- 9/12/2018
A: 2 inches shouldn't make much of a difference, however the cost to return the Platform U Step II Walker could be pricey. Please review our Return Policy located under the Ordering Info: Help + Policies. You may be able to consult with a physician to ensure the height difference wouldn't be an issue before purchasing.
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6 of 6 Customer(s) found this Answer helpful.
Answer provided by: Andy (9/12/2018)
Q:what is the return policy
Asked by: kelly
- 8/14/2018
A: Please review the Return Policy located in the "Ordering Info: Help + Policies" section. It can be found in the upper right corner of the website.
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4 of 7 Customer(s) found this Answer helpful.
Answer provided by: Andy (8/14/2018)
Q:Is this walker covered by iinsurance
Asked by: Glo shonrock
- 9/24/2018
A: We do not bill insurance. However, the Platform U Step II Walker does have a Medicare code. Therefore, you may be able to be reimbursed by your insurance company to cover the purchase.
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0 of 0 Customer(s) found this Answer helpful.
Answer provided by: Andy (9/24/2018)
Q:Is there a basket available for this particular walker?
Asked by: Chris
- 10/3/2018
A: Yes, Product Number:CIS405 is the U Step II Walker Basket and Tray.
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0 of 0 Customer(s) found this Answer helpful.
Answer provided by: Andy (10/3/2018)
Q:Does the Platform U step Walker fold up for placing in the car? How much does it weigh?
Asked by: sharline boykin
- 10/6/2018
A: Yes, the Platform U Step II Walker folds up for easy transport and will fit in the trunk of a car. The walker weighs 27 lbs.
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0 of 0 Customer(s) found this Answer helpful.
Answer provided by: Andy (10/6/2018)
Q:Is this product covered by any kind of insurance?
Asked by: marcia
- 10/8/2018
A: We do not submit any claims to insurance, however some insurances may reimburse some of the cost of the Platform U Step II Walker. You should be able to call your insurance provider to get the information.
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0 of 0 Customer(s) found this Answer helpful.
Answer provided by: Andy (10/8/2018)
Q:If you have a standard u step walker, can you buy and add the platform handles?
Asked by: Evelyn Board
- 10/8/2018
A: Please call Customer Service at 877.750.0376 for special ordering. A representative should be able to assist with getting accessories for your existing U Step Walker.
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0 of 0 Customer(s) found this Answer helpful.
Answer provided by: Andy (10/8/2018)
Q:Is this walker appropriate for parkingson's pts?12
Asked by: Kate flaherty
- 10/11/2018
A: Yes, the Platform U Step II Walker is appropriate for anyone with balancing difficulty due to neurological conditions such as Parkinson's Disease, Multiple Sclerosis, Stroke, ALS, MSA and PSP.
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0 of 0 Customer(s) found this Answer helpful.
Answer provided by: Andy (10/11/2018)
Q:What is the difference in the platform u-step walker and the u-step walker?
Asked by: Sharline Boykin
- 10/31/2018
A: The U-Step II Walker is a smaller (more standard) walker, the Platform U Step II Walker has extended armrests that provides more stability and control for the user.
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0 of 0 Customer(s) found this Answer helpful.
Answer provided by: Andy (10/31/2018)
Q:Is the item covered by insurance. Medicare/caid or mass health?
Asked by: Debra Akers
- 11/5/2018
A: The Platform U Step II Walker does have a Medicare code (HCPCS) is E0147, however we do not submit any insurance claims. You would have to contact your local Medicare Representative for assistance on reimbursement.
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0 of 0 Customer(s) found this Answer helpful.
Answer provided by: Andy (11/5/2018)
Q:Is it covered by medicare and if necessary, can it be returned?
Asked by: Faye Junker
- 2/1/2019
A: We do not accept Medicare or other insurances. However, Medicare may reimburse you for the purchase of the Platform U Step II Walker. I would call your Medicare representative to find out if it does or not. The item can be returned if necessary but please be sure to carefully read the return policy.
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0 of 0 Customer(s) found this Answer helpful.
Answer provided by: Andy (2/1/2019)
Q:Would this be a good walker for someone with a spinal cord injury who is now using an upright walker & learning to walk again. The spinal cord was not severed.
Asked by: Leah
- 2/10/2019
A: Yes, the Platform U Step II Walker should be beneficial but you should definitely consult with the patient's primary physician or physical therapist before purchasing.
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0 of 0 Customer(s) found this Answer helpful.
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0 of 0 Customer(s) found this Answer helpful.
Answer provided by: Andy (2/15/2019)
Q:How much does your Platform U Step II walker weigh?
Asked by: Margo1st
- 3/23/2019
A: The Platform U Step II Walker weighs 27 lbs.
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0 of 0 Customer(s) found this Answer helpful.
Answer provided by: Andy (3/23/2019)
Q:Has there been any studies or known success with this type walker for a very obese person that has good leg strength & arm strength but very weak core area so has trouble standing up straight to walk any distance. Can walk on bariatic rollalator but leans over with arms & elbows on the handle bars.
Asked by: Sharon
- 7/29/2019
A: The Platform U Step II Walker has been tested and has a weight limit of 375 lbs and a max user height of 5 ft 11 inches.
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0 of 0 Customer(s) found this Answer helpful.
Answer provided by: Andy (7/29/2019)
Q:Will this work on ramps
Asked by: Staudt Rita
- 7/17/2024
A: Yes.
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0 of 0 Customer(s) found this Answer helpful.