Q:Does this item have the top mounted on/off button or is it the side mounted button shown on the guide linked on this page? Thank you.
Asked by: Anne
- 11/13/2017
A: The on/off button is top mounted
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Answer provided by: Customer Service (1/4/2018)
Q:Is the audible sound a "click" or a "beep"? I've watched two videos on this product and one sounds like a "click" and the other, a "beep". thank you
Asked by: Kristin
- 1/30/2021
A: The audible sound is a beep.
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Answer provided by: Lacy Burns (1/30/2021)
Q:Can the laser light be attached to a cane ?
Asked by: Grant
- 1/20/2023
A: We have a laser that is for canes: Laser Walking Cane - Part Number: CIS001
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1 of 2 Customer(s) found this Answer helpful.
Answer provided by: Lacy Burns (1/20/2023)
Q:can the laser module be added at a later time if it is deemed needed?
Asked by: peggy
- 12/5/2016
A: Yes, it can
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Answer provided by: Customer Service (1/4/2018)
Q:CAN I BUY A STEP II LASER LIGHT AND ATTACH IT TO THE U STEP WALKER I ALREADY HAVE?
Asked by: PATTY
- 4/22/2020
A: Yes.
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Answer provided by: Lacy Burns (4/22/2020)
Q:Can this be attached to rollator
Asked by: Joanne
- 6/8/2021
A: This laser light was designed for the U-Step walker. Give us a call so we may determine whether it could function on your rollator.
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Answer provided by: Lacy Burns (6/8/2021)
Q:Constant clicking, no red line.?will not stop clicking
Asked by: Frank
- 9/13/2024
A: Thank you for visiting our website. We did not find and order with your email. We have sent your information to the manufacturer for further assistance.
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Answer provided by: Amy (9/16/2024)
Q:We added the laser several months ago. Yesterday it started “ticking”. Annoying by my bed? Reason for ticking?
Asked by: David Spicer
- 12/26/2024
A: We will reach out to the manufacturer for product support for you.
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Answer provided by: Amy (1/2/2025)
Q:Is there a warranty on this laser
Asked by: Billy Fillingim
- 1/18/2025
A: The manufacturer offers a six month warranty.
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Answer provided by: Amy (1/20/2025)
Q:Can this laser light be used with other walkers?
Asked by: Cole
- 5/2/2025
A: No. The U Step II Laser Light is designed to attach to the U Step II walkers.
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Answer provided by: Amy (5/8/2025)
Q:can the laser light be used with other walkers?
Asked by: remy
- 5/2/2025
A: No. The U Step II Laser Light is designed to attach to the U Step walkers.
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