Q:My name is Alan Kolinsky and I have Parkinson's Disease. My neurologist has written a letter describing my condition in addition to recommending the U-Step 2 Walking Stabilizer (DMER Model # US-PC2), Medicare HCPS Code EO147. My question is do I contact Medicare or do you contact Medicare? My neurologist also spdecified that I get a seat for the walking stabilizer,HCPCS Code EO156.
Asked by: Alan
- 6/3/2016
A: We don't handle any type of Insurance. You will want to contact Medicare and ask if they would reimburse you.
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3 of 4 Customer(s) found this Answer helpful.
Answer provided by: Customer Service (12/22/2017)
Q:Is there anyplace in Iowa I can look at this?
Asked by: Larry Walden
- 2/10/2018
A: No, we only sell our products online
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2 of 3 Customer(s) found this Answer helpful.
Answer provided by: Customer Service (2/20/2018)
Q:how much does the "Step II Walker " weigh?
Asked by: Julie
- 12/19/2016
A: Item weight with seat and basket: 22 lb.
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1 of 2 Customer(s) found this Answer helpful.
Answer provided by: Customer Service (12/22/2017)
Q:What is the weight limit on this walker? Iam 450lbs. 6 feet tall.Do you have any swivel seat office chairs to hold my load??
Asked by: walter
- 2/25/2017
A: Weight Capacity: 375 lb.User Height Range: 4 feet 10 inches - 6 feet 2 inches. We don't carry any type of Office Chairs
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1 of 2 Customer(s) found this Answer helpful.
Answer provided by: Customer Service (12/22/2017)
Q:If someone is sitting in this walker can they be "pushed" like a wheelchair?
Asked by: Terri Garrison
- 8/19/2018
A: The U Step II Walker has a seat on it but it may be difficult to maneuver to like a wheelchair. But it may do okay for short distances.
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1 of 3 Customer(s) found this Answer helpful.
Answer provided by: Andy (8/19/2018)
Q:Do u have a tall upright walker height 6"2 to 6"3
Asked by:
- 9/8/2018
A: The Press Down U Step II Walker (Product Code: CIS404) has a max user height of 6 ft 2 in, as well as the U Step II Walker.
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1 of 2 Customer(s) found this Answer helpful.
Answer provided by: Andy (9/8/2018)
Q:If I were to purchase the U Step II for my 95 year old mother and for some reason she were not able to use it safely or perhaps she just didn't like it well enough, can this item be returned?
Asked by: Christine Moore
- 2/16/2016
A: Yes, it can be returned. Here is the link to our Return Policy https://www.mobility-aids.com/merchandise-return-policy.html
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0 of 1 Customer(s) found this Answer helpful.
Answer provided by: Customer Service (12/22/2017)
Q:How soon does this walker get sent out?
Asked by: Joyce
- 4/24/2016
A: 4-6 week lead time for shipping
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0 of 1 Customer(s) found this Answer helpful.
Answer provided by: Customer Service (12/22/2017)
Q:Do you repair older model or trade?
Asked by: Arthur Parker
- 2/20/2018
A: No, we only sell the model
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0 of 1 Customer(s) found this Answer helpful.
Answer provided by: Customer Service (2/20/2018)
Q:are you medicare approved?
Asked by: Diane Miller
- 3/5/2020
A: We do not accept insurance as payment. However, you may ask your insurance provider if they can reimburse you for your medical supply expenses.
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0 of 0 Customer(s) found this Answer helpful.
Answer provided by: Andy (3/5/2020)
Q:Can the u step II walker be purchased with a single right hand brake?
Asked by: Ginny
- 4/26/2025
A: Yes. Please see item #CIS404 https://www.mobility-aids.com/press-down-u-step-II-walker.html and choose Right Hand brake model.
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Answer provided by: Amy (4/28/2025)
Q:I am looking for a U-Step 2 walker with a laser.
Asked by: JIM BARTLETT
- 11/13/2025
A: You can order the walker here: https://www.mobility-aids.com/u-step-ii-walker.html And order the laser here: https://www.mobility-aids.com/ustep-II-laser-light.html The laser will be installed on the walker for you.
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Answer provided by: Amy (12/2/2025)
Q:Is this the small model? Where do you ship from? How quickly?
Asked by: Annette B McElhiney
- 8/6/2026
A: Yes, a small size is available. Please include your height so that we can determine the best size. This item ships directly from the manufacturer and they require a 1 week lead time.
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